Ghost CRM -

Ghost Access Ghost CRM Ghost Totem Ghost Advertising Contact us

Everything is delivered under one unified AI platform

Ghost CRM...

Integrated CRM Platform

One Connected System.

Total Control Ghost is powered by a fully integrated CRM platform that connects member experience, access control, payments and operational data into one intelligent ecosystem. Unlike traditional gym systems that operate in silos, Ghost unifies front-of-house experience with back-office management – giving operators complete visibility and control.

Member Experience (Front End)

Our front-end CRM enhances every stage of the member journey.

From enrolment to entry, the system manages:
Secure facial recognition profile setup
Membership plans and upgrades
Class bookings and services
Automated renewals and payment validation
Real-time account status at entry

Members enjoy a seamless, contactless experience — with personalised messaging delivered through in-club digital screens and integrated platforms.

By linking behaviour, attendance, and membership type, the system enables targeted promotions and smart engagement that improves retention and lifetime value.

Operator Dashboard (Back-End)

Behind the scenes, operators gain access to a powerful, real-time management dashboard. The back-office system provides:

Live Access Monitoring
See who is entering, track usage patterns, and manage permissions instantly.

Revenue & Membership Oversight
Monitor active members, payment status, churn trends, and upgrade performance in one centralised view.

Fraud Detection & Alerts
Receive automated notifications for tailgating, membership misuse, and suspicious access behaviour.

Advertising & Campaign Control
Manage in-gym digital advertising and promotional content across one or multiple locations.

Multi-Site Management
Oversee multiple venues from a single platform with site-specific reporting and comparisons.

Designed for Growth

Every entry, interaction and engagement feeds into the system – turning operational data into actionable insight. Ghost transforms access control from a simple gate system into a connected, revenue-generating growth platform.